For any number of reasons DocuWare Desktop Apps may need to be reconnected. For example;

  1. After updating DocuWare Password, DocuWare Desktop Apps credentials will expire.  




To reconnect DocuWare Desktop Apps:

  1.  log into DocuWare Cloud and select the drop-down arrow next to your name
    1. Graphical user interface, text, application, chat or text message Description automatically generated
  2. Select Desktop Apps > Connect to Desktop Apps

 

DocuWare Desktop Apps should be connected.  If there is a version difference, DocuWare Desktop Apps will have to be updated.

  1. Right click on desktop apps in the sys tray. Select Check for Updates.
    1. Or select Install Desktop Apps
      1. Graphical user interface, text, application, Word, chat or text message Description automatically generated
  2. After installing Desktop Apps, Connect Desktop Apps.
    1. Graphical user interface, text, application, Word Description automatically generated